Return Policy

Thank you for your purchase from RainbowPrayerWheel.com.

Because our products are carefully inspected before shipment, we only accept returns for items that arrive defective or damaged.

Defective or Damaged Items

If your item arrives defective, damaged, or not functioning as intended:

• You must contact us within 7 days of delivery.

• Contact us with:

  • Your order number

  • A description of the issue

  • Clear photos or video showing the defect

Once we review and approve the claim, we will provide return instructions.

Return Shipping

• Customers are responsible for all return shipping costs.

• We recommend using a trackable shipping service.

• We are not responsible for lost return shipments.

Conditions for Approved Returns

• Item must be unused and in its original packaging.

• Item must be returned in the same condition it was received.

• Returns sent without prior approval will not be accepted.

Refunds

Once the returned item is received and inspected:

• If approved, a refund will be issued to your original payment method.

• Original shipping charges are non-refundable.

No Exchanges

We do not offer exchanges under any circumstances.

Non-Returnable Items

• Products that are not defective

• Items damaged due to misuse

• Items returned without prior authorization

If you have any questions about your order, please contact us before making a purchase.